Upgrade or Downgrade Subscription
To change your subscription plan, go to your AmzMonitor dashboard and click on Subscription under the Plans & Billing menu. Scroll down to view all available plans. Your current plan will be highlighted in the list.
Upgrading Subscription
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Scroll down to view all available plans. Your current plan will be highlighted in the list. Click on the `Select` button next to the AmzMonitor plan that you want to Upgrade/Downgrade.
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Once you upgrade, your new plan will take effect immediately with increased ASIN, seller, and keyword limits. A confirmation pop-up will display the payment details before you proceed. Any unused time from your current plan will be automatically credited toward the new plan price. Simply click OK to confirm and complete your upgrade.
Downgrading Subscription
- To downgrade your subscription, your current usage must fit within the limits of the lower plan. If you are using more monitored ASINs than the new plan allows, you’ll need to remove some ASINs before continuing. If your usage exceeds the allowed limits, you’ll see an error and won’t be able to proceed.
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Once your usage matches the new plan limits, the downgrade will be scheduled for the end of your current billing period. You’ll keep your existing plan features until then, and a confirmation pop-up will show exactly when the change will take effect. Click OK to confirm.
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If you downgrade your subscription, you can continue using your plan normally until current period end date, and the downgrade will take effect at the end of the current billing cycle. During this time, you can also undo the downgrade at any point and continue using the system without any changes or interruptions.
Cancel Subscription
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To cancel your subscription, navigate to Subscription under Plans & Billing. You'll see your current subscription details in the Subscription Summary section. Click the Cancel Subscription button.
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A popup will appear showing when your subscription will end. Your cancellation becomes effective at the end of your current billing period, so you can continue using AmzMonitor with your current limits until then. Before confirming, you'll be asked to provide a reason for canceling. Click OK to complete the cancellation.
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If you cancel your subscription, you can continue using your plan normally until current period end date, and the cancel will take effect at the end of the current billing cycle. During this time, you can also undo the downgrade at any point and continue using the system without any changes or interruptions.
Update Your Payment Method
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If you need to update your credit card information, go to Subscription under Plans & Billing. You'll see your current payment method displayed in the Payment Method section. Click the Edit button.
- A popup will open asking you to enter your new credit card details. After filling in the information, click Update to save your new payment method. Your next billing cycle will use the updated card.
