Frequently Asked Questions

The most common questions we hear from all our customers

General FAQ
General
Product Monitor FAQ
Product Monitor
Seller Monitor FAQ
Seller Monitor
Keyword Monitor FAQ
Keyword Monitor
uparrow What is AmzMonitor about?

AmzMonitor is a smart automated monitoring tool for Amazon sellers and helps them to monitor a large number of products and sellers in Amazon in a timely manner. AMZ Monitor supports your Amazon business through intelligent Amazon Product Alerts, Buybox Notifications, Hijackers Alerts, Notifications for Bad Reviews, Price Changes, and more.

uparrow Who can use this AmzMonitor?

Any Amazon Seller, who tries to boost sales and protect competitive advantage can employ the services of AmzMonitor. Our services are very straightforward and easy to use, and AmzMonitor saves a lot of time while tracking your products and your competitors on Amazon.

uparrow Why do we need AmzMonitor?

To support your Amazon business, you have to keep 24/7 an eye on your listings and competitors` products. However, it is nearly impossible to track manually a large number of products and competitors in a timely manner. Therefore, you need to use a smart automated monitoring technology like AmzMonitor.

uparrow How does your monitoring software tool work?

AmzMonitor is designed to check your Amazon listings, competitors and keyword rankings fast and efficiently, just as if you were checking them yourselves.

uparrow Do I need to give access to my Seller Account?

No. AmzMonitor does not need to access your Seller Central account.

uparrow How can I create an AmzMonitor account?

You can create your AmzMonitor account through your existing Google, Amazon, Facebook accounts. You also have the option to create your account by filling our sign-in form.

uparrow Do you have a Trial Period?

We have a 14 days free trial period with our Let's Meet plan. No credit card is required for our trial period.

uparrow Do I need to give Credit Card details for the Trial Period?

No credit card is required for our trial period.

uparrow How often does AmzMonitor implement monitor checks?

You have the option to set your monitor interval for Amazon product monitoring. You can set 1h, 2h, 4h, 8h, 12h and 24h as your product monitor interval. Our seller and keyword monitors are implemented 1 time per day.

uparrow Can I use a single AmzMonitor account for multiple Amazon seller accounts?

Yes. You do not need to open multiple Amazon monitoring accounts with AmzMonitor. You can use our software with an unlimited number of seller central accounts.

uparrow I am new to Amazon. Do I still need AmzMonitor?

Amazon is the largest e-commerce platform. You need to be prompt and responsive to the product listing changes. The ability to take immediate actions against scammers and hijackers is very crucial to protect your Amazon business. To be successful on Amazon, you must monitor your top competitors, learn from their success, and capitalize on their weaknesses. Manual monitoring for your product listings is time-consuming, and it’s hard to keep eye on them 24/7. So you need an instant solution like AmzMonitor to track your products and competitors in Amazon.

uparrow Can I determine a specific Amazon marketplace for monitoring?

Yes! You can set your targeted Amazon marketplace under your settings on your AmzMonitor dashboard.

uparrow Why do I need to give my Merchant ID?

By giving you merchant ID, you can add your ASINs for product monitoring in seconds and create custom comparison reports with your competitor sellers.

uparrow Can I add multiple email addresses for alert notifications?

Absolutely! You can send your AmzMonitor notifications to up to 5 email addresses. You need more than 5 email addresses. No problem! Please contact us for a custom plan!

uparrow How can I update my payment method?

You can update your credit card information on the subscription Menu of your AmzMonitor dashboard.

uparrow How can I update my email address?

Please send us an email on the contact us page. You need to send your request from the email address registered in our system.

uparrow I want to downgrade my subscription, do my current limits decrease immediately?

No! Your pre-downgrade limits are valid till the beginning of the next billing month. You need to adjust your ASINs inline your downgraded limits before the start date of your new plan.

uparrow I need my invoices. How can I download my invoices?

You can download your invoices from your AmzMonitor dashboard under the subscription menu.

uparrow My question is not here.

Please send us an email on the contact us page. We will get back to you in 24 hours.

uparrow How many ASINs can I monitor with AmzMonitor?

Depending on your AmzMonitor plan and monitor interval, AmzMonitor can monitor as little as 20 ASIN’s, all the way up to 1000 ASINs. Need more than 1000? No problem! Please contact us for a custom plan!

uparrow Can I determine the monitored areas for the Product Monitor?

Yes. You can pick and choose which things to monitor on each product.

uparrow What type of product alerts do you send?

AMZ Monitor supports your Amazon business through the following but not limited Amazon product alerts:

  • Product Title Changes
  • Buy Box Changes
  • Description Changes
  • Bullet Points Changes
  • Brand Changes
  • Price Changes
  • New Q&A Alerts
  • New Review Alerts
  • Negative Reviews Alerts
  • Product Star/Rating Changes
  • Reviews Being Deleted
  • New Seller Alerts
  • Number of Sellers Changes
uparrow How often does AmzMonitor implement Product monitor checks?

You have the option to set your monitor interval for Amazon product monitoring. You can set 1h, 2h, 4h, 8h, 12h and 24h as your product monitor interval.

uparrow Can I add bulk ASINs?

Absolutely! We have the option to add bulk ASINs with your excel file in seconds. You just need to upload our AmzMonitor excel template with your ASINs. Please go to the Add/Remove ASINs menu on your dashboard.

uparrow I have more than 1000 ASINs. Can you provide a custom plan for me?

Yes. We can provide a custom quote for you. Please contact us for a custom plan!

uparrow Can I have different product settings for ASINs?

Sure! You can set multiple product settings, which can be used for different ASINs. In other words, you can pick and choose which things to monitor on each product.

uparrow Can I get instant notifications for each product change?

AmzMonitor sends instant notifications for all product-related changes. However, you also have the option to get only a compiled email notification for all changes observed in the last monitor interval. Some of our customers prefer to get compiled emails to avoid getting lost in a lot of email notifications.

uparrow My question is not here.

Please send us an email on the contact us page. We will get back to you in 24 hours.

uparrow How many sellers can I monitor with AmzMonitor?

Depending on your AmzMonitor plan AmzMonitor can monitor as little as 3 competitors, all the way up to 40 competitors. Need more than 40? No problem! Please contact us for a custom plan!

uparrow How often does AmzMonitor implement seller monitor checks?

Our seller monitoring is implemented 1 time per day. Need more frequent seller monitoring? No problem! Please contact us for a custom monitor!

uparrow Is it possible to create comparison reports for selected sellers?

Of course! You can create your custom comparison reports for the sellers of your choice.

uparrow What type of seller alerts do you send?

AMZ Monitor supports your Amazon business through the following but not limited Amazon seller alerts:

  • Sellers New ASIN
  • Price Change
  • Low Stock
  • Fulfillment Change
uparrow I need to monitor more than 40 sellers. Can you provide a custom plan for me?

Yes. We can provide a custom quote for you. Please contact us for custom plan!

uparrow My question is not here.

Please send us an email on the contact us page. We will get back to you in 24 hours.

uparrow How many keywords can I monitor with AmzMonitor?

Depending on your AmzMonitor plan, you can monitor as little as 40 keywords, all the way up to 2000 keywords. You can monitor 10 keywords per ASIN. Need more than 2000 keywords? No problem! Please contact us for a custom plan!

uparrow How often does AmzMonitor implement keyword monitor checks?

Our keyword monitoring is implemented 1 time per day. Need more frequent keyword monitoring? No problem! Please contact us for a custom monitor!

uparrow What type of keyword alerts do you send?

AMZ Monitor supports your Amazon business through the following but not limited Amazon keyword alerts:

  • Detailed Keywords Insights
  • Track ASINs Keyword Rankings
  • Keyword Page Rank Changes
  • Keyword Rank History
  • Monitor Search Visibility
uparrow I need to monitor more than 10 keywords per ASIN. Can you provide a custom plan for me?

Yes. We can provide a custom quote with a higher number of keywords per ASIN. Please contact us for a custom plan!

uparrow How long does the optimization process take?

This depends on the site we are given to work with and the requirements to reach the top positions. A 5-page site in a low competition area will obviously take less time than a 300-page site competing for highly competitive terms. Generally speaking, however, an average promotion (20-page website with moderate competition) would take approximately 2 weeks for site-optimization, a month or so for link-building and up to 3 months or so to attain rankings.

uparrow Can I add bulk keywords for ASINs?

Absolutely! We have the option to add bulk keywords for ASINs with your excel file in seconds. You just need to upload our AmzMonitor excel template with your ASINs. Please go to the Add/Remove ASINs menu on your dashboard.

uparrow My question is not here.

Please send us an email on the Contact Us page. We will get back to you in 24 hours.