Amazon Seller Dictionary

This dictionary is designed to help Amazon sellers quickly understand the most important terms used inside Amazon’s ecosystem.

B2C (Business to Consumer)

B2C refers to transactions where businesses sell products or services directly to individual consumers for personal use.

What is B2C?

B2C (Business to Consumer) represents a commercial model where companies sell directly to end customers. This is the most common model used in retail and e-commerce marketplaces.

Characteristics of B2C Commerce

  • High transaction volume with lower order value
  • Focus on customer experience and branding
  • Price transparency and promotions
  • Fast fulfillment expectations
  • Strong influence of reviews and ratings

B2C on Amazon

Most Amazon marketplace sales follow the B2C model, where brands and sellers list products directly to consumers through Product Detail Pages.

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