Amazon Customers Say Report

Amazon’s Customers Say insights reveal what customers truly value - and what they consistently complain about.

With AmzMonitor, you can view these insights for all your tracked ASINs in a single consolidated report page, making it effortless to monitor sentiment shifts across your entire catalog.

amzmonitor amazon customers say report

Customers Say Report for Amazon Sellers — Analyze Trends, Changes, and Insights Across All ASINs

See how customer sentiment evolves across all your ASINs. AmzMonitor tracks Customers Say changes over time and gives you clear, actionable insights in one simple report.

Track Customers Say for All Your Products

Quickly see how your products are performing in terms of customer sentiment:

  • Number of products with Amazon-generated Customers Say.
  • Total positive, negative, and mixed highlight points
  • Overall positive and negative mentions across all ASINs
  • View every ASIN’s Customers Say with the last monitored date
  • Export full Customers Say reports or individual highlight points with content to a spreadsheet
amazon customers say report
amazon customers say compare report

Monitor Customers Say Changes Over Time

The report highlights sentiment changes, new positive/negative points, and removed customer highlights—so you can take action without manually checking each listing. You also have the option to export your Customers Say Change Report to a spreadsheet.

  • Analyze changes over 7, 15, 30, 60, and 90 days
  • Identify new highlight points appearing in Customers Say
  • Track which highlight points have changed, disappeared, or turned into mixed sentiment
  • Spot trends and emerging issues to improve product strategy
  • Export all changes to a spreadsheet for deeper analysis